Čevak a.s
CASE STUDY: ČEVAK A.S. Čevak a.s.:
- member of Energie AG OÖ group
- water works company operating water supply infrastructure and sewerage net
- providing water supply for more than 500 000 inhabitants of the southern and western Bohemia
- year amount of supplied potable water over 22 million m3
- 125.000 meter points, more than 860 employees
CHALLENGE:
- Old solution for meter reading (without support..)
- No integration with existing CRM solution
- No data gathered, no analytics, no overview. A lot of people working in the field but no control over them.
SOLUTION AND OUR PROJECT:
- eMR software for reading water meters (manual, walk by and drive by)
- Project started in September 2017 with testing period (pilot project): installed licenses, education,...
- They tested the solution and togheter we formed a specification of additional requirements they need for their workflow in February 2018
- in April 2018 they activated 20 licenses for field workers and started with production of our eMR solution
The project’s timeline (July 2017 - April 2018):
- presentation of eMR solution (July 2017)
- signed NDA and Čevak’s expressed interest in testing eMR (August 2017)
- installation of eMR solution and training day for users (September 2017)
- Testing period and forming additional requirements togheter with Infotim via Skype calls (September 2017 - Januar 2018)
- Order of additional requirements (February 2018)
- Infotim developping based on specification (March 2018)
- Čevak testing the new and expanded solution (April 2018)
- eMR installation on 20 devices and production (end of April 2018)
RESULT:
- All data gathered
- Easy integration with existing CRM model
- In one year: 2 reports