VoIP
IP telephony is also known as VoIP telephony via Internet protocol. Provides voice and images via the Internet network using Internet Protocol (IP). VoIP is becoming the standard of modern business and will completely replace traditional phone solutions. IP telephony enables a number of additional functionality, lower costs, increase employee productivity and mobility, and is easy to use.
Advantages of IP telephony:
1. Cost-effectivness
- Substantial cost reductions in fixed and mobile networks
- Allows the use of multiple service providers simultaneously, so we always call at the lowest price
- Monitoring of calls to your computer
2. Improving the productivity of employees
- Telephone directories
- Voice Mail System
- Video telephony
- Mobility of users - house calls are also possible on mobile phones
- Reachable - tracking user, anywhere, anytime, no call is lost
3. Convergence with data services
- CRM
- ERP
- SharePoint
- Attendant panel
- Direct dialing from Outlook's
